FAQ
1. Is your jewellery pure silver?
Yes, all our jewellery is crafted using 925 sterling silver, hallmarked for authenticity.
2. Does silver jewellery tarnish?
Silver may naturally oxidize over time. Proper storage in an airtight pouch and avoiding moisture helps prevent tarnishing.
3. Is your jewellery hypoallergenic?
Yes, our jewellery is nickel-free and skin-friendly.
4. Do you offer Cash on Delivery?
Yes, COD is available on select pin codes.
5. How do I care for my jewellery?
- Avoid contact with perfumes, water, and chemicals.
- Store in a dry pouch.
- Clean gently with a soft cloth.
6. Do you provide a warranty?
Yes, we offer a 6-month plating warranty against manufacturing defects.
7. Can I cancel my order?
Orders can be cancelled within 12 hours of placing them, before dispatch.